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Dominion Energy is a North American power and energy company that supplies electricity in parts of Virginia, North Carolina, and South Carolina and supplies natural gas to parts of Utah, Idaho and Wyoming, West Virginia, Ohio, Pennsylvania, North Carolina, South Carolina, and Georgia. Dominion also has generation facilities in Indiana, Illinois, Connecticut, and Rhode Island.
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What isn't working?
Please let us know what issue you are experiencing with Dominion Energy:
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In the last three months, how would you rate Dominion Energy?
3.41 out of 5 1,037 ratings
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Problems in the last 24 hours in Geneva, Illinois
The chart below shows the number of Dominion Energy reports we have received in the last 24 hours from users in Geneva and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Dominion Energy. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Dominion Energy users through our website.
Power Outage (98%)
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Website (1%)
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Maintenance (1%)
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Dominion Energy Issues Reports
Latest outage, problems and issue reports in social media:
- Robin "Defend Democracy & read books" Kirk (@RobinKirk) reported
My @DominionEnergy "budget" billing increased by a whopping 67% even tho my usage is down. @NC_Governor @NCAGO is extortion now legal in North Carolina? #energybills
- David Long (@DlongRams) reported
@DominionEnergy it is impossible to get a call from what they call Customer Service. Been waiting for a supervisor to call since last Wednesday. Today at 2:45pm I was told on IM I would receive a call Momentarily. Well it’s 7:19pm still waiting. Monopoly Service is what they are.
- Angel (@dark0angel_13) reported
@DominionEnergy why is your service such ******* dog ****? Why do you hang up on people? Or leave them on hold until the line disconnects? Or not cancel service when they request it!
- jongibson (@jongibson) reported
@DominionEnergy your phone customer service automated system is awful. been trying to get through to discuss a bill and it keeps switching to a different language and advancing with no prompt. #frustrated
- Patrick's Place (@patricksplace) reported
Kudos to @DominionEnergy... I complained about being put on hold for an excessive wait-time estimate, they responded here immediately and arranged a secure chat to solve my issue while I was still waiting for an operator to get to me. I appreciate their paying attention!
- Brianna Goodwin (@bgooody2) reported
@DominionEnergy you guys shut off our power (PAYING CUSTOMERS) due to a mix up on YOUR end. We have two dogs with epilepsy, any change to their routine triggers seizures. And your refusing to send a technician until MONDAY? In the middle of winter??
- Cody Mckinney I Mckinney Racing (@RacingMckinney) reported
@DominionEnergy how is it that I made a payment on my bill, got a confirmation email and y’all took the money out of my bank account…but somehow the payment “never happened” or is “lost”? YALL LITERALLY TOOK THE MONEY FROM MY ACCOUNT AND SENT A CONFIRMATION EMAIL!
- Free Trade (@freetrade42) reported
@BrianGitt @DominionEnergy grossly overestimates the usefulness of solar power.In fact, there is no plausible situation in which *any* amount of solar panels could equal the *reliable* output of a nuclear power plant.Solar panels do not produce *reliable* power, which is what we need.
- Jennifer McCann-Oliver (@jennistired2022) reported
@DominionEnergy supposedly they are “reviewing their calls” for proof of me asking to cancel service at my prior address, yet they couldn’t tell me the date that I called. I have EMAIL PROOF that I provided them with the closing disclosure when I sold the property #7monthlater
- TheEvidenceSuggests (@LazarusHarshaw) reported
@DominionEnergy Today is a perfect day for patriots to pursue excellence by blocking every advertiser. Advertiser support of an insane billionaire isn’t good for anyone; they are wasting their money here.
