Auto Repair | Oil Change | Brakes | Tires - Midas Watertown, NY 13601 (2024)

Front office always friendly...excellent communication from all staff (office and mechanics) ..recommendations made with explanations of why... no suprises, they are always up front with everything

The workers did my vehicle in timely manner. The company I found to be very reliable and dependable and good at what they do. I will return to give them my business when ever I need repair work done . Thank you

I miss the days when one can walk in for an oil change. Now I have to wait almost a week or more for service. Otherwise I'm happy with service, and want to come to Midas for my needs.

Didn't have to wait forever and ever

Went as expected about the same cost as my regular mechanic

Technicians were very efficient with service and front desk was very nice and helpful

All customer service representatives are exceptionally friendly & helpful. The issue with my vehicle was clearly explained. Quick service, price is reasonable.

They are always very friendly and highly knowledgeable

Rocky and Josh always take care of me and don't say I need something done if I don't need it at the time Ex: Asked Rocky to check oil and see if I need a change yet. He said because I don't drive much I still have 1,000 to go before needed.

You guys were organized and knew wht they were all talking about experienced and well Knowledgeble

I've been coming to the Watertown NY branch for 5 yrs since I moved down here. And I'm alway taken care of. And not told I need something done when I can wait. Ex: spark plugs 154. was too much for me to pay after getting my muffler changed.

I am a faithful customer because of the excellent service provided

We are longtime customers of this MIDAS & could not be anymore satisfied. This shop is awesome!

I came in for the first time to Midas to have inspection. Thought would try them out and was glad I did. While I was there I asked to check my oil and tire pressure. Tires needed air oil fine.

We have a business account with Midas and the associates are very friendly and easy to work with.

The staff all seem like decent people. Generally, their schedule is flexible. Midas has a wide access to inventory for multiple vehicle repairs.

We love the service and customer service that we get from Midas!We have been regular customer with them from going on I believe five years. Rocky and his brother amd the crew are wonderful. We truly appreciate the care they give us every time.Thanks guys!!

"Amazing customer service, I couldn?t afford to get everything done and Rocky worked with me to make sure my car was in good enough condition to get to my next payday. Highly recommend this shop for any of your car needs "

I always have a great experience going to this location for getting my car fixed. The staff is always friendly and courteous plus they know what they are doing. I have had no issues using their service and they always done a great job on my car. I recom

"I already do recommend this Midas location to friends and family. I have owned a car for 60 years, and except for my father's station in Lake Placid, NY, this Midas location is the best I have ever used. You can count on my always coming back. "

These guys rock

I was able to get an appointment exactly when I needed it. I dropped it off and received a call within the hour as to what the problem was and after giving the go ahead the job was done quickly and at a very reasonable price. Upon picking it up the staff

"I've been going to Midas for the three years since I moved back to Watertown, and I do believe it is the best automobile service department I have experienced in my life, and I have owned cars for 58 years. Their service is prompt, thorough, and complete."

"Monday morning my car completely locked up and turned off while trying to get home from work. Got my jeep towed to Midas and from the front desk to the mechanic to advice, Midas helped me feel comfortable and assured there are great people still out there."

"As always, outstanding service. Thank-you to Rocky, Angela, Christian, and all the excellent mechanics. "

The team here in Watertown NY are a great group that always do great work. I've relied on them for repairs and maintenance for years now and I am always pleased with both the work and the cost. They are quick to get my vehicle in and are honest about what

I went to the Midas in Watertown NY because it was inspection time and I needed a few things done. I left and got some dinner and I hit a few bumps and my car went into neutral. So I went to another place and they looked at it and said that my cars' brakes

My car needed inspection. They got it right in. They told me the necessary work needed and what was recommended. I felt confident and trusted their professional assessment. I had all recommended work done with no regrets. They will keep this car rolling!

I?ve used this location twice. Staff is friendly and knowledgeable. They Know what they?re doing and take good care of your car. They also appreciate your business and it shows. Not many businesses show their appreciation anymore. I highly recommend them.

The guy's at Midas went above and beyond to help get my car all set in time to go to work today! When parts had to be changed they went the extra mile to get the part and install it! They definitely have my business!

I came in with the charging system draining my battery.90 degrees outside and I was 25 miles from my destination. Rocky gave me a loaner and in 3 hours found the problem and fixed it.alternator belt had broken. Great job!! Saved me a long hot and miserable

"This is my third time coming to the MIDAS shop, and each time they have never failed to provide exquisite customer service and shop services. Their scheduling availability and turn-around times are quicker than most shops in the area. On top of that, they "

"This location did a wonderful job replacing brakes on my Kia. They were polite, knowledgeable and accomodating. I have absolutely no qualms a bit recommending Midas."

SHOP IS A RIP OFF AND A FRAUD

Rocky and Jason are great to do Business with and there guys are the only people I let touch my vehicles besides myself

I'm a retired disabled man from Colorado visiting my son In Watertown NY. My car developed a rhythmic thump in the drivers side front wheel and I was very concerned about driving it 1900 miles back to Colorado. The people here got it checked out VERY qui

"I will always come back to Midas! No matter how big or small my request is they get it done in a timely manner, and they are incredibly kind. I tell everyone that will listen to go to Midas! "

The staff there are great and get my vehicle serviced in a very timely manner

Won't go anywhere else!!!

"Great people, starting with Kelcee in reception with getting me an appointment, and Jason showing me the issues and what needed to be done. Great price for great work, Thank you"

"Went for a general check on my car, it was making rattling noises. Paid over $900 dollars just to have my car continue the with the noise. When I went to Monroe they informed me it was actually something completely different and the work I paid 900 for was"

They always treat you nice and never tell you something wrong with your car that's not. I will stay going here.

"Starting with reception area and up, great service, I was treated so amazing, they care for the customers made accommodations for me like no other place. Probably will be my go to place from now on! "

"Had my AC drain plugged, and expected an hour's worth of labor - Got it back NO charge! I can appreciate a small business like this! We need more like them."

only there 45 min great people great service 5 stars

"Outstanding service, as always "

Rocky really helped us out with our truck repair! Excellent customer service. Great people to work with. We will definitely return to Midas for our future automotive needs.

Rocky was great. Got my car in right away and gave me a fair quote. 2 hours later and the car was running great.

Great service and pricing. Rocky and crew go out of there way to take care of my issues

Amazing service. The manager was very nice. They made me feel welcomed and they were fast and easy to work with. Definitely would go back if anymore problems occur with my car !

Was supposed to be a simple inspection but they are thorough and noticed the frame had rusted out just behind the passenger wheel well and needed repair or else the frame could snap and it wouldn't be pretty when that happens. So now all is well.

Love it

" I will continue to bring my vehicles to the center, because of their professional, competent, and cheerful way of doing business. I brought in my fathers wheelchair van and they satisfied all my needs. Excellent work. Excellent crew. "

"When rocky found out that my first visit here was not a good one, he called me and asked for another chance to make things right. I brought my vehicle in and in under an hour the inspection and oil change were completed and he was ordering a part my calico"

You all have taken care of all my cars that I have had in the past keep up the great work and I will continue working with you all. Have a great day

"Fast, Friendly, & Fair! These guys are great. Highly recommended!! "

The staff is very friendly. They work pretty fast and every single time I get my car back rhere are absolutely no issues!

I have to say that Jason and Rocky are EXCEPTIONAL. Always honest and professional and willing to go out of their way to make sure that you are getting what you need to keep your car running at the best value possible. They don't make you do unnecessary

We are so blessed and thankful to have Rocki and his brother and his wonderful mechanics working on our vehicles..

"Very clean shop, friendly and fair service, the gentlemen at this shop stick to their word they don't jerk you around like other shops , you get what you ask for,and it costs what they say it will cost.... it's my first time at the shop and I will be a ret"

"On my road trip from Nebraska, I realized my brakes needed attention. Since I rely on my local Midas mechanics in Omaha, I called the garage in Watertown. Rocky fit me in, replaced the front brakes on my F250, changed the oil, and consulted with my mechani"

Always great work. Rockie and his mechanics always does a great job and gets my car back to me working better than when I brought it in.We always go back for whatever may happen.

I went in today because my brake fluid light was on...the owner had them top off my fluid at no charge! It was much appreciated and very kind! Thank you!

I was very displeased with how misleading the service was. I was charge close to $300 to get my spark plugs changed. When I thought I was going to get a full car service.

"I have gotten work done on my vehicle here multiple times and they never let me down! The team here at Midas gets people in and out quickly, while returning a great product. They are friendly, and keep their customers involved in how the vehicle is progres"

Accommodating

I have taken my van to Midas for the past 5 years and have been very pleased with their services. They always service my van in a timely manner and are very friendly and professional. If there is an emergency they ensure that my van is operational and saf

just wonderful people very helpful always right there when you need them

"I seen good reviews for midas, so I tried them out. My blower motor and resistor went out called midas that Saturday, Rocky told me to come in that same day and by the afternoon my vehicle was ready and heat was blowing like brand new. I highly recommend t"

"I seen good reviews for midas, so I tried them out. My blower motor and resistor went out called midas that Saturday, Rocky told me to come in that same day and by the afternoon my vehicle was ready and heat was blowing like brand new. I highly recommend t"

So my story for this place my husband and I had came to water town to pay bills. On our way home our car just turned off we were stranded trying to get home to our kids feeling worried and scared on how are we going to get home or wondering what are we g

"I was driving home in the poring rain and all of a sudden hit a nail. I freaked out cause I didn't know how to change a flat and saw there was a midas up ahead. I pulled in, got my kids out of the car, and went into the store almost in tears because they w"

I WAS IN WATERTOWN & FOUND MY INSPECTION STICKER OUT OF DATE-GOT SEVERAL REC'S WHERE TO GO BUT PREFER MIDAS-CALLED HERE AND THE SERVICE WAS GREAT QUICK AND EFFICIENT!

Now my car run awesome. I like it a lot.

Th.ey did a fine job

I always have a great experience when I have to take my car in for any kind of work.Rocky and his crew of wonderful mechanics are always professional and explain things when necessary so you can understand them!And also they get repairs done in a timely m

About my F250 in the other day after buying it from a dealer only 6 days prior he gave me a problem fixing it I brought it into the shop and Rocky and his professionals got my truck right in and fixed it I could not be happier for the last 2 years mine and

Rocky and his team they've always been a great help found and fixed my problems very knowledgeable of the job they do with pride great customer service I would recommend Midas to all my friends and I will continue to go back

Yes I would recommend Midas to all my friends Rocky is very knowledgeable courteous honest Ive taking all 3 of my vehicles to have work done on them and it's excellent job done. It's nice to be able to go somewhere else and know that you're not going to be

wonderful people always very helpful any problem there will solve the problem in no time just love them thank you guys .Sincerely liane bush :)

We always get great service. The mechanics are curtious and explain things the way we can understand them! Thank you

"A great place to take your car for service. Always greeted with a smile and ""How can I help you today?"" Rocky is on top of everything that goes on in his shop and keeps his customers informed on whats going on with their vehicle. I like the fact that Midas"

"Rocky and his team provide excellent customer service each and every time I visit their shop for service. I live in Ontario, Canada and go there for all my oil changes. They have serviced 2 different vehicles for me over the last 3 years and I have always "

Truly satisfied with an oil change and minor repair work I recently had to get on my car. These boys always are straight forward and caring. Quote was worst case scenario and ended up being way cheaper. :-)

"Owner and employees are extremely professional and explain/show you everything that they are doing and why. Also, they are flexible with payment options if needed. Excellent service and I would personally recommend."

The owner and his crew are extremely professional and kind! They provide quality service to each person who walks through the doors. Very personalized care and so appreciative for their help! Lucky to have a great quality service like them in the Watertow

"Rocky and his brother are always so kind! My husband and I love coming here for all of our vehicle services! Always trying to get you the best deal and are so humble to have you as a customer. The store is very clean, also!"

"The fuel pump on my truck died and I had to have my truck towed from the side of the road. I had it towed to Midas and they verified it was indeed my fuel pump. They replaced the fuel pump in June of 2016. Since then, I have had issues with the fuel sender"

"Felt impelled to write this review as too many times people and businesses don't receive the credit they deserve. My Mitsubishi Outlander was having window problems and it was discovered it needed some sort of assembly.Thinking to myself""great"" this should"

I am traveling cross country towing my 5th wheel with my Ford F-250 truck. I had installed oversized mud flaps to keep from chipping the front of the RV. One of the mud flaps had come loose from its bracket and was flopping around. I was afraid I would los

Great staff very professional they diagnosed the problem with my expedition when other places wouldn't even touch it . they saved me a lot of money by just not throwing parts at it.thank you very much we will be back and recommend this place to everyone.

"Military friendly, along with all around genuine care for you and your vehicle. Quality service every time. I have spent more than $1000 and appreciate all they do. Everything works great! "

My friends and I were driving around and we noticed that our other friend had a light out so we had her pull over so that she wouldn't get a ticket. A guy in a car pulled over and asked if we needed assistance and he said his name was Rocky and he worked f

"I have worked at a Midas in the past, so when I moved to this area I thought I would give them a shot. Thinking this is a Military town they look for Soldiers and how to get our money. This shop looks to take care of everybody. Their work is top notch, "

"I just wanted to say THANK YOU, again! The guys at this shop really saved my day. I was to return to Florida that night to make it home for a friend's funeral and my car overheated,and would not hold water. It was already late in the afternoon and they "

The service and pricing were much better than any other place here in Watertown. I recommend this shop to everyone.

The very best experience. Truly the most honest regarding need for repairs. My Hyundai Santa Fe dealership told me over a year ago that I needed new brakes to the tune of $900.00. I did not think there was anything wrong with them at that time. Decided

I came to this store for a second opinion bc i was told things about my car that id never heard mainly bc im very good on scheduled oil changes and basic maintenance. Long story short company Z said my car was severely damaged and would cost hundreds of do

"I was having issues with a misfire in my ram 1500 after receiving a mileage service from another shop. I explained my issues and concerns to the service manager and mechanics, and told them the trouble codes I was receiving from my computer. This establis"

These guys are stand up kinda guys. Had the best experience here with both visits. They stand behind their work and they work to bring you the most value for your buck. I would have my wife or teenaged driver go to them if I was not in town. Pretty refresh

I went to a local dealership for state inspection on my vehicle and was told that they could only pass it after we would need to spend 1400 dollars on tires and brakes* Called this location and spoke with Rocky and he told me it to bring it in and they wou

"The customer service at this Midas store is the best I've ever experienced with any auto facility. They have never tried to up-sell me on products or services that I don't need, and have always been very straightforward on what *actually* needs to be done"